Last updated: May 2026
Company information
Vaultbook (Pty) Ltd, a private company registered in the Republic of South Africa. Head office in Johannesburg, Gauteng. Email Sarah@vaultbook.co.za. Phone +27 78 620 3239.
Industry registrations
Vaultbook is a registered member of the Wireless Application Service Providers' Association (WASPA) and operates under WASPA Code of Conduct version 10.0 or as subsequently amended. Vaultbook is an accredited Meta Business Partner for WhatsApp Business services.
Website terms
The content of this website is provided for general information about Vaultbook's services. Reasonable care is taken to ensure accuracy. We do not warrant that the information is complete, up to date, or fit for any particular purpose. Anything on this website that constitutes pricing or service detail is indicative only and subject to a binding scope of work.
Trademarks
Vaultbook, the Vaultbook logo, and the Vaultbook visual identity are trademarks of Vaultbook (Pty) Ltd. WhatsApp and Meta are trademarks of Meta Platforms, Inc. USSD is a generic protocol. Network operator names — MTN, Vodacom, Cell C, Telkom Mobile — are trademarks of their respective owners. Reference to these marks on this site is for descriptive purposes only and does not imply endorsement.
Governing law
These terms and any disputes arising from use of this website are governed by the laws of the Republic of South Africa, and the South African courts have exclusive jurisdiction.
Complaints and consumer recourse
Complaints about Vaultbook services that fall under the WASPA Code may be lodged with WASPA directly at waspa.org.za. Complaints about personal information handling may be lodged with the Information Regulator (South Africa).